TERMS AND CONDITIONS

PRE-ORDER ITEMS

Items are available in All Size.

To get more details about the size specification of each garment, please contact us through the contact details.

Production time depends on the garment’s type. A garment with artwork details will be finished in 7-14 days. A garment without artwork details will be finished in 5-7 days.

The prices written on the catalogues are priced for garments with all sizes, actual fabrics, and artworks. Any request for adjustment including size, fabric, and artwork will automatically change the price.

 

The delivery cost will be charged. However, pick up by the customer is allowed by making an appointment. 

 

The prices written on the website are priced for garments with all sizes, actual fabrics, and artworks. Any request for adjustment including size, fabric, and artwork will automatically change the price and should be ordered by the direct order option (by WhatsApp and email).

Request for size adjustment required a face to face meeting at our Studio. To prevent any mistake, we advise a face to face meeting at our Studio for any request of adjustment including size, fabric, and artwork before starting the production. 

For the options of a direct order (by WhatsApp and email) and pick up by the customer, we will take good care of ordered clothes that have been made but have not been taken by the customer for a maximum of 30 days. Any damage or loss after the deadline is not our responsibility.

READY STOCK ITEMS

Items are commonly available in All Size, except for bottoms and several specific products.

The size chart will be placed on our product page.

The delivery cost will be charged. Pick up by the customer is allowed.

For the options of a direct order (by Whatsapp and email) and pick up by the customer, we will take good care of ordered clothes that have been made but have not been taken by the customer for a maximum of 30 days. Any damage or loss after the deadline is not our responsibility.

 

PAYMENT REGULATIONS

ONLINE ORDER

(by official website and other online stores)

For ready stock order, a 100% payment is required before shipment.

For custom made order through our official website and other online stores, a 100% payment including the delivery fee should be transferred before production and shipment. For online order, the delivery fee will be automatically calculated and added on the chart.

DIRECT ORDER

(by email and WhatsApp)

For ready stock order, a 100% payment is required before shipment.

For custom made order through email and WhatsApp, a 50% Down Payment is required to start the production, and a 50% final payment should be transferred before shipment. We will inform the estimation of the shipment fee.

After receiving the down payment, we will calculate the exact delivery fee to the customer location. The delivery fee will be added and we will send a new invoice to the customer. The delivery fee should be transferred together with a 50% final payment before shipment.

NOTE

 

All checks payable to Bank BCA Account No. 0060315809 (Kelly Vallerie Natalie D.)

There will be no refund for any cancellation.

PAYMENT METHODS

- Bank transfer to BCA Account (Indonesia)
- PAYPAL